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How kiss998 Protects Your Personal Data

At kiss998, your personal data belongs to you — we collect only what we need to run your account, process deposits via Touch 'n Go, GrabPay, Boost dan…

Data collected only as neededMalaysian accounts coveredYour rights clearly explainedTouch 'n Go, GrabPay, Boost dan FPX contextContact us any time to request changes

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Data We Hold and Why We Hold It

kiss998 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with kiss998, we collect the details you submit during registration — your name, email address, contact number and preferred currency. When you make a deposit or withdrawal, our payment processor records the method you chose, whether that is Touch 'n Go,

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GrabPay, Boost dan FPX, or another channel available to you. We also collect device identifiers, session timestamps and IP addresses to detect unusual access patterns and keep your account safe. We do not sell your data to third parties. Data shared with payment processors is limited
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strictly to what is required to complete the transaction. Retention periods follow applicable Malaysian data-protection requirements, and access to our platform depends on local law in your region.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold, request a correction, or ask us to remove your account information, our privacy team is reachable around the clock.

Live Chat Start a live chat session from the kiss998 lobby at any hour. Identify your request as a privacy matter and our agent will escalate it to the data team within minutes.

Email Support Send your data request or privacy question to our support email. Include your registered account email so we can verify your identity before making any changes.

Account Dashboard Form Log in, navigate to Account Settings, and use the Privacy Request form to submit a deletion, correction or data-export request directly. Confirmation arrives by email.

HOW WE HANDLE DATA

Our Data Handling and Security Practices

kiss998 applies consistent data-handling practices across every account, from Petaling Jaya to Melaka and beyond.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences in your browser at any time without losing account access.

Account Security

Passwords are hashed and never stored in plain text. We prompt you to enable two-step verification, and any login from an unrecognised device triggers an email alert to your registered address.

Payment Data Handling

When you transact via Touch 'n Go, GrabPay, Boost dan FPX, card details never pass through our servers directly — tokenised references from the payment processor are all we store.

Data Retention

Account data is retained for as long as your account is active and for the period required by applicable Malaysian law after closure. Once the retention window closes, data is securely deleted.

Third-Party Sharing

We share data only with processors who need it to deliver the service — payment gateways, fraud-detection partners and hosting providers. Each processor is bound by data-protection terms aligned with Malaysian requirements.

Your Right to Access and Correction

You may request a copy of the personal data we hold, ask us to correct inaccuracies, or request deletion where local law permits. Requests are processed within seven business days.

Frequently Asked Questions on Privacy

These questions cover the most common concerns about how kiss998 collects, uses and protects your personal data. If your question is not answered here, reach out through live chat or email and our privacy team will respond promptly.

We collect your name, email address, phone number and account credentials at registration. If you make a transaction, our payment processor logs the method — Touch 'n Go, GrabPay, Boost dan FPX — and the transaction reference, but not your raw card or wallet credentials.

Log in and use the Privacy Request form in Account Settings, or send an email to our support address. We verify your identity first, then send a data export to your registered email within seven business days.

Yes. Submit a deletion request through live chat, email, or the in-dashboard form. We will remove your data once the mandatory retention period required by applicable Malaysian law has passed and your account has no pending transactions.

We share data only with service providers who need it to operate the platform — such as payment processors for Touch 'n Go or GrabPay, fraud-detection services, and our hosting provider. We do not sell your data to any third party.

We retain account data for the period required by Malaysian data-protection and financial-record rules after your account is closed. Once that window ends, data is permanently and securely deleted from our systems.

We use session cookies for login continuity and analytics cookies to improve the platform. You can block or delete cookies through your browser settings at any time. Disabling analytics cookies does not affect your ability to log in or transact.

Change your password immediately via Account Settings, then contact our support team through live chat or email. We will review your login history, flag the suspicious session, and help you secure your account before any further access occurs.

How kiss998 Protects Your Personal Data

Reach Us About Your Privacy Rights

Our Data Handling and Security Practices

Cookies and Tracking

Account Security

Payment Data Handling

Data Retention

Third-Party Sharing

Your Right to Access and Correction

Frequently Asked Questions on Privacy

01 What personal data does kiss998 collect when I open an account?

02 How do I request a copy of the data kiss998 holds about me?

03 Can I ask kiss998 to delete my personal data?

04 Does kiss998 share my data with third parties?

05 How long does kiss998 keep my account data after I close my account?

06 What cookies does kiss998 use, and can I turn them off?

07 What should I do if I suspect my kiss998 account has been accessed without my permission?

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